Introduction:
In response to expanding market demands, an established financial institution expanded into a new division aimed at enhancing its fintech capabilities. The division encountered significant challenges in its software development lifecycle (SDLC) processes in the initial years. The division faced manual interventions and coordination issues among various teams involved in SDLC stages, due to lack of proper procedures and alignment with standard DevOps practices.
Business Challenge:
The SDLC processes within the newly established division encountered inefficiencies and gaps, that led to frequent manual interventions. This resulted in subpar code quality checks, inadequate application monitoring, and it led to increase in issues in development, testing, deployment, and service stability. Additionally, unclear cost optimization strategies and cloud resource utilization practices led to escalating cloud costs. Poor collaboration among teams made the situation even more challenging, with ambiguous metrics hindering the measurement of team performance and efforts. This lack of clarity extended to reporting and visibility for CXOs, ultimately affecting the development and deployment of simple, secure, and scalable services within reasonable timeframes.
Solution:
Recognizing the need for a comprehensive solution, the division initiated an extensive process analysis. A structured approach was adopted, leveraging suitable tools, technologies, and automation to bridge existing gaps and conflicts between developers and IT operations teams. The chosen tools and techniques were both simple and secure, with scalability at the forefront of considerations. The primary goal was to accelerate the SDLC process and achieving true agility throughout.
Impact:
The implementation of an end-to-end analysis and the restructuring gave profound results. The division achieved a fully aligned and automated DevOps setup, wherein each phase of the SDLC functioned independently while seamlessly integrating with subsequent stages. The ultimate result of these efforts was a streamlined Agile Lifecycle, facilitating enhanced efficiency, reliability, and scalability in software development and deployment processes.
